01
Your heat pump ices over on a 25-degree Manassas night and the ice is still there at noon.
What we do: We come out, thaw the coil safely, and test the defrost board and thermistor. If the board is not initiating defrost, we replace it with an OEM board and force a cycle to prove it works.
→ The coil clears in 5 to 15 minutes on each cycle and stays clear. Your system heats without leaning on aux heat all night.
02
You notice the outdoor fan stops but the compressor keeps running, and the house gets cold.
What we do: That pattern points to a board that is stuck in defrost. We test the board outputs, confirm the reversing valve signal, and replace the board if it is not switching back to heat mode.
→ The fan and reversing valve follow the board again, and the system switches cleanly between heat and defrost.
03
Your electric bill jumped 40 percent and the aux heat light is on most of the day.
What we do: We test the aux heat lockout on the defrost board and the thermistor reading. A board that never locks out strip heat will run it constantly, even in mild weather.
→ Aux heat locks out when it should, and the system runs on the compressor cycle. Most customers see the bill drop the next full month.
04
Your heat pump is 12 years old and the defrost board has failed twice in two seasons.
What we do: We inspect the board, compressor, reversing valve, and refrigerant charge. If the system is near end of life, we quote replacement options from Carrier, Trane, Lennox, Goodman, Rheem, and Mitsubishi Electric.
→ You get a clear cost comparison between another repair and a new system, so you can decide with real numbers instead of a guess.